Frequently Asked Questions

Within each shoe description, you'll find a link labeled "Size Guide." This link will guide you in measuring your foot. Add an extra 0.7cm to your measurement. In other words, when you measure your foot, add the recommended allowance for that model to the measurement and find the closest size in the size chart.

Email us at contacto@barefitshoes.com with your measurements and we'll help you find the right size. If the size doesn't fit, we'll exchange it for you free of charge.

Visit a medical specialist and consult with them before using barefoot shoes. There are many types of injuries and conditions; barefoot shoes can be very helpful for some ailments but may not be suitable for others.

Don't expect miraculous results in the short term. But if you regularly wear barefoot shoes and supplement with toe separators, spacers, and elastic bands, you will see results over time. The important thing is to prevent further damage and deformities from accumulating in your feet.

Our shoe last is designed to fit the shape of your foot. This results in a shoe that provides the space your feet need while also being aesthetically pleasing and not overly wide.

We offer two delivery options: 1-2 days or 3-4 business days. We ship orders Monday through Friday.

Email us at contacto@barefitshoes.com and we'll help you locate it. We ship all our orders via postal service and can guarantee traceability.

Your package will arrive. We have a total of 0 lost packages. Adding your mobile number and email address will ensure the courier can contact you and you'll receive email notifications, guaranteeing delivery on the first attempt. If you're not home on the first day, they'll try several times.

Yes, if you reach the specified amount (by buying several products) shipping is free.

Email us at contacto@barefitshoes.com and we'll generate a shipping label for you to send the item back to us from your nearest post office. We'll then send you the correct size. This will be free of charge for your first exchange.

You can return it by writing to us at contacto@barefithoes.com and we will provide you with the return address. In this case, you will have to pay the return shipping cost. Once we receive the product and confirm that it is unused, we will refund you the full purchase price.

You have 28 days. The only condition is that the product is unused. We do not accept products that show signs of use.

No, you can't return the shoes if they've been worn. You can try them on without wearing them, and if you're not happy with them, you can return them.

No, for hygiene reasons accessories cannot be returned.